This Privacy Policy describes VR Club Direct's regulations regarding the collection, use, storage, disclosure, and protection of your personal information ("Privacy Policy"). This Privacy Policy applies to the websites www.VRClubDirect.ca and VRCD.ca (collectively, "VR Club Direct" or the "Website" and the mobile application) and to related sites, applications, services, and tools that incorporate this by reference (the "Services"), regardless of the method of accessing these services, including access through mobile devices. The data controller is VR Club Direct (9287 2068 Québec inc.)
Scope and Consent: By using VR Club Direct and related services, you expressly consent to the collection, use, disclosure, and storage of your personal information by VR Club Direct, in accordance with this Privacy Policy and our terms of use.
VR Club Direct may modify this Privacy Policy from time to time. We recommend checking it regularly. Major changes to our privacy policy will be announced on our website. The modified privacy policy will take effect immediately after its first publication on our website. This Privacy Policy is effective as of January 1, 2023.
You can browse our website without creating an account. If you choose to provide us with your personal information, you agree that this information will be transmitted and stored on our servers. We collect the following personal information:
When you visit our website, use our services, or interact with our ads or content, we automatically collect data transmitted by your computer, mobile device, or other access devices. This information includes, but is not limited to:
Your interaction information with our website and services, including, but not limited to, device ID, device type, location data, computer and connection information, page view statistics, traffic to or from www.VRClubDirect.ca, referral URL, advertising data, IP address, and standard web log information collected by our cookies, web beacons, and other similar tools.
We collect and store all information you enter on our website or provide to us when using our services. This information includes, but is not limited to:
Information you provide when opening an account or registering for a service.
Additional information you may provide through social media sites or third-party services.
Information provided in the context of dispute resolution, correspondence on our site, or correspondence to us.
Information about your location and device, including its unique identifier if you have enabled this service on your mobile device and your CV if you submit it for consideration on our careers page.
Information from Other Sources: We may receive or collect other information about you from third parties and add it to your account information. This information includes, but is not limited to, demographic data, browsing data, additional contact information, and additional data about you from other sources, such as public authorities, to the extent permitted by law.
You agree that we may use your personal information for the following purposes:
Provide you access to our services and customer support via email or phone;
Prevent, detect, and investigate potentially prohibited or illegal activities, fraud, and intrusions and ensure compliance with our terms of use;
Customize, evaluate, and improve our services, content, and advertising;
Contact you by email, push notification, text message (SMS), or phone, ask you questions about our services and services offered by VR Club Direct group member companies for targeted marketing activities, updates, and promotional offers based on your notification preferences (if applicable), or any other purpose as described in this privacy notice;
Provide you with other services you have requested, in accordance with our information collection procedures and to consider your application if you choose to upload your CV to our careers page.
We may offer login services that allow you to access the website or related sites using your credentials. We may also offer services allowing you to share information with third-party social media sites, including Facebook, Google, and Twitter, or any other social media without limitation.
Transfer of Your Personal Information to Third Parties:
We may disclose your personal information to third parties in accordance with this Privacy Policy and applicable laws and regulations. We will not disclose your personal information to third parties for commercial purposes without your express permission. We may share your personal information with the following entities and individuals:
VR Club Direct Group (9287 2068 Québec inc.) to provide common content and services (such as registration and customer support), prevent, detect, and investigate potentially illegal activities, violations of our regulations, fraud, and intrusions into data, as well as to support decision-making related to products, websites, applications, services, tools, and communications. Group companies will use this information to send you commercial messages only if you have requested their services and will use your personal information in accordance with their own privacy policy.
Service providers with whom we have an agreement to help us provide our services on the website, including financial service providers, marketing agencies, and technical support. In such cases, personal information must remain under the control of VR Club Direct. Your business or professional address may appear in your ads (including in the VR Club Direct mobile application) on a Google Maps map. This information may therefore be transmitted to Google (for more information, see Google's privacy policy).
Some third parties (such as intellectual property rights holders, supervisory authorities, tax authorities, police, and other regulatory bodies) if required by law or in accordance with our privacy policy. We may disclose your personal information:
To comply with civil obligations or court orders. If necessary in cases of prevention, detection, or prosecution related to criminal offenses, including fraud, theft, or legal proceedings.
If necessary to ensure compliance with our regulations or to protect the rights and freedoms of others.
Other third parties authorized by you to share your personal information through VR Club Direct.
Companies with which we intend to merge as part of a reorganization or that acquire us.
An intellectual property holder if the holder of intellectual property rights or an intermediary believes, in good faith, that an advertisement violates the rights of the holder. Before personal information is provided, the intellectual property holder will enter into an agreement stipulating, among other things, that the information is provided on the strict condition that it is only used for legal action, legal advice, or responding to questions from the advertiser.
Without limiting the foregoing, we must also – in order to respect your privacy and protect the website against malicious individuals or parties – not disclose your personal information to third parties without a court order or formal government request in accordance with applicable laws, unless we believe in good faith that such disclosure is necessary to prevent imminent harm or financial damage or to report suspected illegal activity.
Our website allows users to share ads and other information with other users, making this shared information accessible to other users. Since our website also allows you to communicate directly with a seller or buyer, we recommend paying attention to the personal information you transmit to others.
You are solely responsible for the personal information you disclose on our website. Therefore, we cannot guarantee the confidentiality or security of the information you transmit to other users.
If you are using our website from a shared computer or an Internet cafe, we strongly recommend logging out after each session. If you do not want the shared computer to remember your usage or information, you must delete the cookies or history of your visits to our website.
Your data controller may transfer data to other members of our family of companies as described in this Personal Information Processing Policy, and they may process or even retain your personal information on servers located in Canada and/or in a data center elsewhere in the world.
You agree that we may use the information we have collected to send you offers, whether personalized or not, or to contact you by phone about products or services offered by VR Club Direct or affiliated companies.
We do not sell or rent your personal information to third parties for commercial purposes without your express permission. We may combine your information with data we obtain from other companies to improve and personalize our services and features.
If you no longer wish to receive commercial communications from us, you can, if applicable, modify your preferences in your My VR Club Direct account or click on the unsubscribe link in the commercial communication you received.
VR Club Direct adheres to the principles of the Canada Digital Advertising Alliance (DAAC) program. If you do not want to participate in our personalized advertising programs based on your personal information or targeting and tracking, you can opt-out by following the instructions provided in the relevant advertisement or the opt-out process indicated on the DAAC website. This does not necessarily mean that you will not be shown any ads. It simply means that these ads will not be personalized using cookies, web beacons, or similar technologies.
When you use our services, our service providers and we may place cookies (data files on your phone or mobile device), web beacons (electronic images added to a web page's code), or similar tools. We use cookies to identify you as a user, provide you with a better experience on our website, measure the effectiveness of our promotions, and ensure compliance with regulations and security on our website.
Personal Information:
We cannot modify your personal information or account information. You can modify your information by logging into your VR Club Direct account. When you post a classified ad, you may not be able to modify your ad or delete your message. If you want to close your account (if applicable) with us, please send an email request to (Terms@vrcd.ca). We will process your request in a reasonable timeframe and handle your personal information in accordance with applicable laws. You can also contact customer support (support@vrcd.ca) to access personal information that we have stored and is not directly accessible on VR Club Direct, unless VR Club Direct is not required to provide access under applicable law. We may charge fees to cover costs, but these will not exceed the amount permitted by law. If your information is inaccurate, incomplete, or not relevant for the purposes for which we process it, you can ask us to modify or delete it. These requests will be processed in accordance with applicable law. If you have any questions, please contact us regarding the Privacy Policy by writing to VR Club Direct Canada, Attention: VR Club Direct Customer Service, 660 Lamarre Street, Longueuil, Quebec, Canada, J4J1T3
Protection and Retention of Your Personal Information
We protect your information using technical and administrative security measures (including firewalls, data encryption, and physical and administrative control of access to data and servers) that limit the risks of loss, misuse, unauthorized access, disclosure, and alteration. We do not retain your personal information beyond the time allowed by law, and we delete personal information when it is no longer necessary for the purposes described above.
Abuse and Unsolicited Commercial Communications ("Spam"):
We do not tolerate any abuse of our website. You are not allowed to add an additional VR Club Direct user to your mailing list (by email or mail) for commercial purposes, even if they have purchased one of your items, without obtaining their explicit consent. If you find someone abusing our website (spam or fraudulent emails), please report it to us.
It is prohibited to use our communication tools between members to send spam or content that violates our terms of use in any way. For security reasons, we may automatically scan messages to detect spam, viruses, phishing, and other malicious activities or illegal or prohibited content. We do not permanently store messages sent through these tools.
Unless expressly stated otherwise in this Privacy Policy, it applies only to the use and transfer of data you provide to us. VR Club Direct has no control over the privacy regulations of third parties that may apply to you. When we deal with third parties or use their tools to provide certain services, we explicitly state which privacy regulation applies to you. We encourage you to ask questions before disclosing your personal information to anyone.
Contact: If you have any questions about VR Club Direct or our website and mobile application, please contact us by email: terms@vrcd.ca
When you use our sites, services, applications, tools, or messaging systems, or interact with their content, we may use, as well as our authorized service providers, cookies, web beacons, and similar technologies to store information that helps us provide you with an enhanced, faster, and more secure experience and for advertising purposes. This page is designed to help you understand these technologies better and know how we use them.
Cookies, web beacons, and similar technologies help us show you relevant content, improve your experience, and make our platforms safer and more secure. Here, you can find more information about these technologies and how they work.
These technologies are small text files or data that are stored on your computer or mobile device when you visit a website or use an application. Cookies, web beacons, and similar technologies work together to perform different functions, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. These files can be read by the site or application that placed them and help recognize you, remember important information that will make your use of a site or application more convenient (e.g., by remembering your preferences), let you efficiently navigate between pages, and perform essential functions.
We use the term "cookies" in this policy to refer to all technologies that store information on your device or access information on your device, such as cookies, web beacons, and similar technologies.
Our sites, services, applications, and tools use these technologies to help us provide you with a faster, safer, and better experience. Here are some examples of how we use these technologies:
We may use the services of third parties such as ad networks and platforms to display advertisements to you. These third-party ad networks and platforms may use cookies, web beacons, or similar technologies to collect information. They may also collect the identifier, IP address, or advertising identifier (IDFA) of your device. The information collected by these third parties can help us show you more relevant ads on our sites or elsewhere on the web. Third-party cookies are subject to the privacy policy of the respective third parties.